Start A Claim - Tenant Claim

Referral Code (If applicable - see Step 4)

First Name(s) *

Family Name *

Mobile *

Email *

Address Field *

Address Line 1

Address Line 2

City

Post Code

Country *

FASTRACK OPTION - We have to have proof of your identity at some stage and if so you want to do this now please click on the Upload button to insert a driving license, a copy of a recent utility bill and passport. If you perfer we can do this later.

Help us understand where you are up to with your complaint by uploading the exchanges you have had with your landlord.

Recent Utility Bill

Drop your files here or click here to upload You can upload up to 15 files.

Driving License / Passport

Drop your files here or click here to upload You can upload up to 15 files.

Copy Of Tenancy Agreement

Drop your files here or click here to upload You can upload up to 15 files.

Written Exchanges With My Landlord

Drop your files here or click here to upload You can upload up to 15 files.

*Inspector ID (Office Use Only)

What best describes your claim type? *

Disrepairs and health affecting the fitness of my home (Housing Disrepair)
External Cladding concerns that are worrying me (Grenfell Tower type)
Both Disrepair and Cladding issues
My Landlords failure to meet a previously agreed claim settlement

Landlord Type? *

Local Council
Housing Association
Private Landlord

Approximate date your tenancy started *

Is the property affected by damp/condensation/mould? *

Yes
No

Have you reported ALL the items of disrepair you are concerned about to your landlord? (If not, please report ALL immediately as we will need evidence at some point) *

Yes
No

FASTRACK OPTION - Sending photographs can sometimes speed up your claim. Click the Upload images icon below if you wish you add images now. It would help us if you could label the name of the room.

Image Upload

Drop your files here or click here to upload You can upload up to 12 files.

Empower us to make your Landlord accountable by completing the signature box below. We need your authority to evaluate your claim, assign the best suited Tenant Claim authorised panel solicitor. Your claim is unique as you are and it needs to be treated that way. We determine the best route for speed, professionalism and maximum benefit. Working together we can make your Landlord fully accountable!

Please make a selection. *

I want maximum financial benefit
I want my issues resolved
I do not mind which outcome is achieved, I just want my case dealt with quickly!

Letter Of Authority

Video

Signature *

FASTRACK OPTION - Conditional Fee Agreement (CFA)

A conditional fee agreement is a document that sets out the terms of contract between you and the chose solicitors. It is a lengthly complex document design to explain the process to you and the No Win No Fee solution to your claim. Sign in the box below if you want to use the Fastrack option. Please note the solicitor will explain matters to you. There is a 14 day 'cooling off' period should you wish to change your mind.

VIDEO

Signature

Are You Human? *

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Helping your neighbours and friend enjoy a Fit Home and get rewarded for it!

Tick below for a text referral code. Give the code for use when someone you introduce is notifying their case and help others have a Fit Home. Please note you can only use this code 25 times in a three-month period and that this reward only applies to cases where the FASTRACK features are used when the claim is first reported. We will let you know when their claim is successful and how much we will pay you for introducing them.

Would you like a confidential referral code sent to you? It costs you nothing and will earn you fees when a claim is successful!

Yes I would like a referral code